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How Outza listings work

Plain-English answers about where our event information comes from and how we keep it honest.

Where listings come from

  • We collect public event information from Ticketmaster, Moshtix, Oztix, Eventbrite, Humanitix, Frontier Touring, City of Sydney and official venue and market websites, and from organisers who list events with us directly.
  • Every listing keeps its original source, a link to the original listing and the time we last successfully checked it. You’ll see “Last verified … from …” and “View original listing” on each event page.

What we never make up

  • We never invent prices, dates or ticket availability. If a source doesn’t publish a price we say so. Accessibility, age and transport details appear only when the organiser or source provides them.
  • Ticket status (for example sold out) is shown only when the source reports it, with the source named. It is not live availability; always check with the ticket seller.
  • Cancelled, postponed and rescheduled events are flagged when the source reports it. Past and cancelled events are removed from city guides and from search-engine sitemaps.

Duplicates

  • The same event often appears on several ticketing sites. We merge these into one listing and keep every source attached, so you can still see where the information came from.

Found a mistake?

  • Use "Something not right? Tell us" on any event page. We check reports against the original source before changing anything.
  • Organisers can claim their listing for free. If your account email uses the same domain as the event’s website you’re verified straight away; otherwise our team reviews the claim. Verified organisers can correct details and promote the event.

Sponsored placements

  • Organisers and local businesses can pay for extra visibility. Paid placements are always labelled “Sponsored” or “Featured”, in the newsletter too. Payment never changes the facts shown about an event, and we never promise guaranteed sales, impressions or clicks.

Images and content

  • Event artwork comes from the organiser or the source listing and is shown unaltered (we may enlarge it, but never redraw, crop out text or generate it). We link back to the original listing and remove content on request from its owner.

What we measure for organisers

Organiser analytics are built only from the totals and grouped insights below. Organisers never receive names, email addresses, exact ages, birthdays, postcodes or individual activity, any group under 10 people is hidden, and we don't sell personal information. More detail is in our privacy policy.

Event page views
A counter per event; search-engine crawlers are not counted. Views by signed-in people also feed grouped audience insights, never shown individually.
Ticket link clicks
A counter per event when someone taps “Get tickets”.
Saves and “going”
Totals per event. Organisers never see who saved or is going.
Shares and itinerary adds
Totals per event when someone shares a listing or adds it to their itinerary. Organisers never see who.
Audience insights
Grouped percentages only: age bands, broad home areas, other interests and how far ahead people plan, plus the organiser’s most saved, shared and itinerary-added events. Built from signed-in activity on Outza (interest, not ticket purchases, as Outza doesn’t sell tickets). Any group under 10 people is hidden; exact ages, birthdays, postcodes, names and emails are never shown.
Promotion impressions and clicks
Totals per sponsored placement, used to report campaign results.
Newsletter clicks
Totals per event and section. Individual subscribers are never shared with organisers.

See also our privacy policy and disclaimer.